Terms and Conditions

Last updated: March 6, 2026

Effective date: March 6, 2026

1. Acceptance of Terms

By downloading, installing, registering for, or using the Pocket Coach application, website, or any related services (collectively, the “Services”), you agree to be legally bound by these Terms and Conditions of Use.

If you do not agree with these Terms, you must not use the Services.

Pocket Coach is a digital platform designed to support nutrition tracking, personal wellness, and healthy lifestyle habits. Your use of the platform also implies acceptance of our Privacy Policy available on our official websites.

2. Operator Information

The Services are operated by: POCKET COACH
León, Guanajuato, Mexico
Email: contacto@pocketcoach.fit
Phone: +52 477 449 9566 In these Terms, references to “Pocket Coach”, “we”, “our”, or “the platform” refer to the operator of the Services.

3. Age Requirement

Pocket Coach Services are intended only for individuals who are at least 18 years old. By using the Services, the user declares and warrants that they are at least 18 years old and have the legal capacity to accept these Terms. Pocket Coach does not knowingly collect personal information from minors.

4. Description of Services

Pocket Coach provides digital tools related to health and wellness tracking, including:

• Food and nutrition tracking
• Physical activity tracking
• Recording health and wellness metrics
• Analysis of user‑entered data
• Informational recommendations related to nutrition and healthy habits
• Assistance through artificial intelligence tools

Features of the platform may evolve over time and certain functionalities may be modified, expanded, or removed without prior notice.

5. Use of Artificial Intelligence

Pocket Coach may use artificial intelligence technologies to generate responses, suggestions, nutritional insights, and guidance based on information entered by users. In certain features, some data voluntarily provided by the user (for example: logged foods, coaching questions, or messages within the application) may be processed by third‑party artificial intelligence service providers. One of these providers may be OpenAI. This information is used exclusively to generate responses within the application and improve the user experience. Pocket Coach does not use this data for advertising profiling or commercial resale. By using these features, the user consents to such processing.

6. User‑Provided Information

Users are responsible for the accuracy of the information they enter into the platform. This may include, but is not limited to:

• foods consumed
• body or physiological information
• nutrition habits
• health or wellness goals
• messages submitted through the application
Pocket Coach does not verify or guarantee the accuracy of user‑entered data.

7. Health‑Related Data

The platform may process information related to dietary habits, physical activity, and general wellness metrics. These data are used solely for informational purposes and personal tracking within the application. Pocket Coach does not provide medical services or clinical diagnoses based on this information.

8. Subscriptions and Payments

Certain features of Pocket Coach may require a paid subscription. By purchasing a subscription, the user agrees that: • recurring charges may apply depending on the selected plan
• subscriptions renew automatically at the end of each billing cycle
• the selected payment method may be charged automatically
Users may cancel automatic renewal at any time before the next billing cycle. Cancellation prevents future charges but does not terminate the current paid period.

9. Refund Policy

Except where required by applicable law or in cases of billing errors, duplicate charges, or unauthorized charges, payments for Pocket Coach subscriptions or services are non‑refundable. Refunds will not be provided for:

• partial use of the service
• failure to use the service
• forgotten subscription cancellation
• subjective dissatisfaction with the service

If a user believes a billing error occurred, they must report it to contacto@pocketcoach.fit within three (3) calendar days of the charge for review.

Purchases made through Apple App Store or Google Play may also be subject to the refund policies of those platforms.

10. Subscription Cancellation

Users may cancel their subscription at any time through their account settings or through the platform where the purchase was made.

Cancellation prevents future renewals but access will remain active until the end of the current paid billing period.

11. Acceptable Use

Users agree to use the Services only for lawful purposes and in accordance with these Terms. The following actions are prohibited: • using the platform for fraudulent purposes
• attempting unauthorized access to internal systems
• distributing illegal or harmful content
• interfering with the normal functioning of the Services

12. Intellectual Property

All content within Pocket Coach including software, design, logos, algorithms, databases, text, and functionality is the property of Pocket Coach or its licensors. Copying, reproducing, modifying, distributing, or commercially exploiting any portion of the Services without prior written authorization is strictly prohibited.

13. Account Suspension or Termination

Pocket Coach reserves the right to suspend or terminate user accounts if any of the following are detected:

• misuse of the platform
• violations of these Terms
• attempts to manipulate the system
• illegal activities

Suspension or termination may occur without prior notice.

14. Medical Disclaimer Pocket Coach is not a medical service. The information provided through the application is intended for informational and educational purposes only. It does not replace the advice, diagnosis, or treatment of a licensed physician, registered dietitian, or other healthcare professional. Users should consult a qualified healthcare professional before making significant changes to diet, exercise, or lifestyle.

15. Limitation of Liability

To the maximum extent permitted by law, Pocket Coach shall not be liable for:

• indirect damages
• loss of data
• service interruptions
• decisions made by users based on information provided by the application

16. Service Modifications Pocket Coach may modify, update, or discontinue any portion of the Services at any time. We may also update these Terms when necessary. Updated versions will be published on the official website.

17. Governing Law These Terms shall be governed by the laws of the United Mexican States. Any dispute arising from the use of the Services shall be resolved by the competent courts located in León, Guanajuato, Mexico.

18. Contact For questions regarding these Terms, please contact: Email: contacto@pocketcoach.fit
    Phone: +52 477 449 9566

Scientific and Nutritional References

The nutritional calculations, recommendations, and tracking tools used within Pocket Coach are based on recognized scientific literature and established nutrition guidelines.

The following sources have been used as academic references:

Mexican Food Exchange System Pérez Lizaur, A. B., Palacios González, B., & Castro Becerra, A. L. (2008). Sistema Mexicano de Alimentos Equivalentes. Mexico City: Ogali.

The Essentials of Nutrition and Coaching for Health, Fitness and Sport Scott-Dixon, K., Berardi, J., St. Pierre, B., Kollias, H., & DePutte, C. Precision Nutrition.

These references provide a scientific foundation for the nutrition tracking tools and informational guidance available in the Pocket Coach platform.

Pocket Coach provides information for educational and self-monitoring purposes only and does not replace professional medical or nutritional advice.

World Health Organization (WHO) Nutrition Guidelines

Dietary Reference Intakes (National Institutes of Health)